Contact Us. Sign In. How to Fix Update Issues on a Xbox Authored by: Support. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! If you are having problem with a particular game or app, look under the Games and Apps section of the page, to be sure those parts of Xbox Live are not having problems.
We're here to help! Related articles. Sign in with the same username usually your e-mail address and password you used on your Xbox. Make sure no warnings or other messages appear. Reboot with the controller Press the Xbox Guide button on your controller.
Select Yes to confirm. Wait 30 seconds. Push the Power Button on the front of your console to turn it back on. If this doesn't work, then continue with the next method. Reboot with the console Push and hold the Power Button on the front of your console for about 10 seconds. The console will turn off. System forced hard boot Push the Eject button next to the drive tray, and wait for the tray to open fully.
Remove any discs from the Xbox. Before you start. If you've already tried to install the update and it failed, go to Troubleshoot problems with an update to your Xbox console.
How to update. Install from Xbox Live. The easiest way to update your console software is to connect to Xbox Live. To update your console by using Xbox Live, all you need is an Internet connection. Select Network Settings. If prompted, select Wired Network or the name of your wireless network. Select Test Xbox Live Connection. If prompted, select Yes to update the console software.
If you receive a connection error, try using the Xbox Connection Error Solution. Console update didn't install successfully? Install from a game disc. If you haven't connected to Xbox Live in a while, your console software might need updating. If a game disc includes a newer version of the console software than you currently have, the game disc will prompt you to install the update when you start the game.
Note If you choose not to update your console software, you'll receive a prompt to update the next time you start the game. He has over 15 years of industry experience in IT and holds several technical certifications.
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You can also try troubleshoot connecting to Xbox live for the first time and try step 8. Let us know how it goes. Was this reply helpful?
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